Property Appraisal Protest and Appeal Procedures
Deadline for Filing a Protest with the ARB
Not later than May 18th, 2022 (or within 30 days after a notice of appraised value was mailed to you, whichever is later).
Late protests are allowed for good cause if you miss the usual deadline. The ARB decides whether you have good cause.
Late protests are not allowed after the ARB approves the appraisal records for the year. This happens in July.
Step 1. There are 4 Options to File A Protest.
Know that ALL received protests will be scheduled for a formal hearing with the Hays County ARB.
OPTION 1: Online Appeal – Electronic Filing of Protest – *Online Account Required
This is the fastest and most efficient way to submit your Notice of Protest and have your appeal reviewed by a HAYS CAD Appraiser informally for a possible resolution without the necessity to appear at a hearing. If a resolution is not achieved prior to your scheduled hearing you must appear before the Hays County ARB.
Click here to be taken to the filing portal FILE AN APPEAL
OPTION 2: E-File – Electronic Filing of Notice of Protest via Email
If you are not able to create an online account, you may submit your Notice of Protest via email to [email protected]. Protest received via email will be manually entered by an employee in the order received. Please note that we receive tens of thousands of protests yearly and submitting your protest this way could delay the opening and processing of your appeal.
OPTION 3: US Mail – Traditional Filing of Notice of Protest – Protest received via US Mail will be manually entered by an employee in the order received. Please note that we receive tens of thousands of protests yearly and submitting your protest this way could delay the opening and processing of your appeal.
21001 N IH 35, Kyle TX, 78640
OPTION 4: In-Person – Traditional Filing of Notice of Protest – We are happy to accept your Notice of Protest in person during regular business hours, Monday through Friday from 8:30 am to 4:30 pm. Protest received in person will be manually entered by an employee in the order received and this could delay the opening and processing of your appeal. Please note that we receive tens of thousands of protests yearly and submitting your protest this way could delay the opening and processing of your appeal.
21001 N IH 35, Kyle, TX 78640
Step 2: Await Response
If you requested an Informal Conference, a HAYS CAD Appraiser will contact you via email.
Your notice of hearing will be sent to you via email from [email protected] or via regular postal mail per your choice on your protest form.
If a settlement with a CAD Appraiser is reached, then the Formal Hearing will be cancelled and closed and withdrawn from the ARB’s Docket.
If a settlement is not reached, then you will need to appear for your scheduled Formal Hearing with the Hays County Appraisal Review Board (ARB).
Please note that HAYS CAD receives thousands of protests each year.
A response may take as little as a few days or weeks or as much as a few months.
We will work diligently to contact you as soon as possible and thank you in advance for your patience.
Step 3: Attend Your Formal Hearing
If you do not resolve your protest informally you must attend your formal hearing. All Formal Hearings are conducted on-site at 21001 N IH 35, Kyle TX 78640.
Helpful information to help you prepare for your hearing with the Hays County Appraisal Review Board can be found here
Texas Comptroller’s Guide to Protests and Appeals
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